Get answers to common questions about IMPACT 2022.
If you have any questions or comments, contact us at isosupport@electronicpayments.com.
Privacy Policy →What is the dress code?
The dress code at all Electronic Payments’ functions is business casual. Additionally, dress shorts, t-shirts, and sandals are welcome and encouraged during the outdoor events. We want everyone to be cool and comfortable.
Is there a registration deadline?
We encourage attendees to register as soon as possible since there’s limited space available. General registration will be open until the event is at capacity OR until Friday, August 5, whichever comes first.
Will there be a waiting list if registration is at capacity?
Yes, Electronic Payments will start a waiting list if registration is at capacity. We strongly encourage Electronic Payments agent and ISO partners to register as soon as possible to reserve their spot(s). Past conferences have reached capacity well before the cutoff date.
What is the Cancellation Policy?
You may cancel your hotel reservation without penalty up to 72 hours prior to arrival. If you must cancel after the stated cancellation deadline, the Orlando World Center Marriott will assess a fee. This fee equals one night of your charges (for the first night of your reservation), plus tax, and will be charged to the credit card on file.
Reserved airfare is non-refundable. In the event of a no-show, you will be charged for the cost of the airfare.
Please email marketing@electronicpayments.com if you need to cancel.
Can I bring a business colleague?
Yes, provided they register and participate in the full program!
Can I bring a guest such as a friend, relative, or spouse who is not involved in the industry?
Yes, but please keep in mind that this program is focused on education, training, and networking. All registered attendees are expected to participate in the full program, including all educational and networking events. Therefore, we highly recommend bringing a business colleague.
Are children allowed to participate?
Due to the professional nature of the IMPACT 2022 program and itinerary, minors are not allowed to attend. All attendees must be 21+ years of age.
Do I have to reserve accommodations at the Orlando World Center Marriott in order to attend?
No, we understand that attendees may live in close proximity to the resort and/or prefer to stay elsewhere. However, if you’re seeking accommodations, we’ve secured a very competitive and affordable rate at the resort. Our discounted group rate for a standard single/double guest room is $189.00 per night, plus tax, room charges, and a daily resort fee of $42.00.
NOTE: If you’re interested in taking advantage of our free airfare offer available through Friday, August 5th, you must book a minimum of three (3) hotel nights at the Orlando World Center.
If I register after the August 5th deadline, can I still qualify for free airfare?
No. In order to receive free airfare, you needed to register for the conference AND reserve your hotel accommodations before August 5th.
When will I receive my flight confirmation?
In mid-late August, Electronic Payments will send you a form to submit your travel and flight preferences for both you and your guest (if applicable). We’ll reserve your flight based on the details provided and email a flight confirmation in September.
Reserved airfare is non-refundable. In the event of a no-show, you will be charged for the cost of the airfare.
Can I extend my stay?
If you’re interested in extending your stay beyond the conference program dates, the Electronic Payments’ discounted guest room rate is offered three days before and three days after the event, based on availability. Simply inform the Marriott when booking your accommodations and be sure to indicate the appropriate dates of travel when submitting your flight preferences to Electronic Payments.
How much does it cost to park at the resort?
All conference attendees will receive discounted self-parking rates of $12.00/day, plus tax. Simply reference the Electronic Payments group block to receive the discounted parking rates.
Can I get reimbursed for airfare if I book my flights in advance?
No, Electronic Payments will NOT reimburse airfare if you book in advance. If you qualify for the free airfare, Electronic Payments must reserve your roundtrip flight.
Can I get reimbursed for gas or car rentals if I prefer to drive?
No, Electronic Payments will NOT reimburse for gas or car rentals.
How far is the Orlando World Center Marriott from the local airport?
The Orlando International Airport (MCO) is approximately 18 miles from the resort, a 20 minute ride. Mears Airport Shuttle provides transportation services for a cost of $21.00 one way or $37.00 round trip (reservations required). Estimated taxi fare is $50.00 one way.
What if I need to leave early or can only participate in certain activities?
Please contact Electronic Payments immediately at marketing@electronicpayments.com if you’re not able to participate in all IMPACT 2022 hosted events.
We appreciate you signing up to receive the latest updates about Electronic Payments and IMPACT 2022.
Stay tuned as we'll be sending you helpful information very soon!
Sincerely,
The Electronic Payments Team
Thank you for your interest in attending Electronic Payments IMPACT 2022 conference. You've been successfully added to the wait list and we'll contact you if there are any openings.
Sincerely,
The Electronic Payments Team
Thank you for submitting your IMPACT 2022 flight details. We received your request and will work with our travel agents to book your flight over the coming weeks.
As soon as your flight is reserved, the American Express Concierge Team will email a flight confirmation and itinerary in early September.
If you have any questions or concerns, please email marketing@electronicpayments.com.
Sincerely,
The Electronic Payments Team
Thank you for your interest in attending Electronic Payments IMPACT 2021 conference. You've been added to the waitlist!
If we're able to accommodate your request, you'll receive an email confirming your registration and participation. In the interim, a copy of your submission has been sent via email.
Sincerely,
The Electronic Payments Team